Protecting critical digital connectivity during COVID-19

Our latest post addressed an interesting topic based on a survey conducted by our team: "Where are we going to". The research highlights a humanity depression due to the excessive use of digital mechanisms. Although it is a necessity today, people want to escape the digital world and face the immeasurable wonders of the physical world once again. However, this is an intangible reality today. Although many countries are already announcing a gradual exit from the confinement, an article published by the Science magazine showed that this process will take longer than imagined.

The article projects the transmission dynamics of SARS-CoV-2 through the postpandemic period, bringing a reflection to the effectiveness of social distance.

The article shares the idea of possible 5 years for a considerable virus control, based on some crucial points :

  1. SARS-CoV-2 can proliferate at any time of year

  2. If immunity to SARS-CoV-2 is not permanent, it will likely enter into regular circulation

  3. High seasonal variation in transmission leads to smaller peak incidence during the initial pandemic wave but larger recurrent wintertime outbreaks

  4. If immunity to SARS-CoV-2 is permanent, the virus could disappear for five or more years after causing a major outbreak

  5. Low levels of cross immunity from the other betacoronaviruses against SARS-CoV-2 could make SARS-CoV-2 appear to die out, only to resurge after a few years

In summary, the total incidence of COVID-19 illness over the next five years will depend critically upon whether or not it enters into regular circulation after the initial pandemic wave, which in turn depends primarily upon the duration of immunity that SARS-CoV-2 infection imparts. The intensity and timing of pandemic and post-pandemic outbreaks will depend on the time of year when widespread SARS-CoV-2 infection becomes established and, to a lesser degree, upon the magnitude of seasonal variation in transmissibility and the level of cross-immunity that exists between the betacoronaviruses. Social distancing strategies could reduce the extent to which SARS-CoV-2 infections strain health care systems. Highly-effective distancing could reduce SARS-CoV-2 incidence enough to make a strategy based on contact tracing and quarantine feasible, as in South Korea and Singapore. Less effective one-time distancing efforts may result in a prolonged single-peak epidemic, with the extent of strain on the healthcare system and the required duration of distancing depending on the effectiveness. Intermittent distancing may be required into 2022 unless critical care capacity is increased substantially or a treatment or vaccine becomes available.

You can find the full study here :

So considering this horizon, an article of the Word Economic Forum in collaboration with Forbes called our attention : "5 ways to protect critical digital connectivity during COVID-19".

COVID-19 has dealt a shock to our world. Large swathes of the global population are living under some restrictions and enforced distancing. We are learning to live differently – to learn, socialize, shop, worship and collaborate differently. And we are doing all of this online.

The role of digital connectivity in our lives has grown over recent years, but never have we been so acutely aware of how critically we depend on it. From getting the latest information and health guidance, to supporting health services, adapting supply chains and sourcing equipment from across the globe – we depend on the ability to connect across distance.

However, we are also learning that we cannot take this connectivity for granted. Critical challenges require immediate action to ensure operational continuity and to ensure availability to the people who need it as the COVID19 wave continues across the globe.

The increased demands on our global networks have been dramatic. The use of both video-calling and streamed entertainment services have surged – Zoom has reported a 20-times growth in daily participants. Voice calls in some countries have tripled, and the use of communications apps have doubled.

The sudden shift to everyone living their lives online has led to unprecedented congestion and strain on critical ICT infrastructure. We also see challenges emerging with access and affordability across many countries.

Beyond the immediate COVID-19 response, there is a deeper and more lasting lesson. While it is true that many are only just realizing how much we depend on digital connectivity – it is only true for those who are connected to the internet. Currently, according to the German online portal for statistics (Stadista), it encompasses 59% of the global population (almost 4.57 billion people). However, many countries are now starting to face their COVID-19 wave without the luxury of the connected information systems that most if not all readers of this article take for granted.

Global digital population as of April 2020

(in billions)

Source : Statista 2020

Never before will the gap between those who are connected and those who are not be so dramatically – and tragically – felt. This tragedy may prove to play out hardest amongst the 41% of the world’s population that are not connected and do not have access to basic information and opportunities.

How to increase connectivity

We urgently need rapid private-public collaboration to make sure that we can connect the people who need to be connected. To support this, the World Bank, ITU, GSMA and World Economic Forum have developed an accelerated collaboration to identify immediate priorities for private-public collaboration that can be taken by governments in partnership with the private sector today.

These five priorities are being shared globally, will form the basis of a joint meeting between industry, ICT and finance ministers in April and will catalyse sustained collaboration between the public and private sectors to increase internet access beyond the current crisis.

1. Promote network resilience.

Governments should ensure the continuity of the digital industry supply chain by streamlining customs and logistical processes and classifying network equipment as essential infrastructure. . They should also facilitate emergency access to additional spectrum resources as necessary during the crisis, expedite approvals of new sites and installations and allow voluntary infrastructure sharing and dark fiber provisioning when necessary.

For example, countries including the US, Ireland, Jordan, Saudi Arabia, Tunisia, Panama, Brazil and South Africa have provided spectrum relief for operators to provide additional network coverage and capacity.

2. Ensure access to and affordability of digital services.

Governments must promote the smart and responsible use of network resources by the general public during times of crisis without generating systemic distortions. They can do this by authorizing the distribution and purchase of pre-paid mobile services in essential commercial premises for the 5.7 billion customers lacking access to such facilities.

For example, Chile has worked on a "solidarity plan" for affordable internet access in partnership with the private sector. Egypt has offered free SIM cards to students and has committed to bear the costs of providing a 20% increase in all subscribers' monthly downloads. And Thailand has designed a public assistance scheme for mobile users so that they can register for 10 free gigabytes of data usage.

3. Support compliance with social distancing principles while providing vital connectivity

Key to preventing the spread of coronavirus is supporting the pre-purchase of broadband internet access for government officials and other targeted groups under home-based work to ensure operational continuity of government services as well as support operators’ finances at a time of crisis. For example, many countries have supported teleworking for public servants, including Nigeria.

4. Leverage e-health, tele-medicine and big data to address the health crisis.

Governments can help leverage tele-medicine, digital services and apps to foster e-health and support healthcare systems, especially in areas in need of remote medical care. They can ensure a close dialogue between national authorities and operators on the use of mobile data insights to monitor the outbreak while adhering to strict, relevant privacy guidelines.

For example, Pakistan has worked with mobile operators to deliver SMSs to subscribers containing COVID-19 related health information, and Cote d'Ivoire has worked with mobile operators to develop a public health information resource offered via websites and an app.

In the US, the Federal Communications Commission (FCC) in the US established a $200 million COVID-19 Telehealth Program that aims to help healthcare providers purchase telecom, broadband connectivity, and devices necessary for providing telehealth services. The FCC also established the Connected Care Pilot Program to provide up to $100 million of support from the existing Universal Service Fund (USF) to help defray health care providers’ costs of providing connected care services and to help assess how the fund can be used in the long-term to support telehealth.

5. Ensure institutional frameworks are fit for purpose.

Governments must also support information communication technology (ICT) and telecom ministers to develop emergency action plans and address relevant bottlenecks preventing private sector investment and universal access.

Even though the confinement highlighted the value of the presence and physical touch, across all our goals – as individuals and as humans collectively – we will all rely on digital even more in our lives.

Source :


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